Acumera is honored that since 2002 so many of our new customers have come from recommendations of our existing customers and industry colleagues. It’s more than a slogan that Acumera’s customer’s “Love” their networks. That’s because all of our development efforts have been focused on the customer experience and deliverables that produce tangible results.
If you know any organization that could likewise benefit from Acumera’s industry leading technology and portfolio of services, please Contact Us to find out more about our Referral Rewards program.
Acumera’s Authorized Agent (AA) program is designed to work with carefully selected organizations, side-by-side, in the process of achieving Customer Satisfaction. This is a joint-selling arrangement where business is transacted individually by each organization, but the process of coming together as a team to achieve a common goal produces mutual benefit and rewards.
AAs receive sales and marketing support from Acumera, as well as marketing materials and training. AAs are expected to achieve an annual performance quota. Acumera is responsible to provide the end-user organization with Level 1, 2, and 3 network operations support, as well as initial network design, configuration, and deployment services. AA compensation is in the form of a volume-based commission rate.
Please Contact Us to learn more about the AA program, quota targets, and our applicable discount model.
Strategic Resellers (SR) are Acumera’s “sell-through” partners – organizations who take advantage of Acumera’s products and services to increase the value of their own solution offerings, provide them with formidable competitive advantages, and ultimately help their clients achieve business goals not otherwise possible.
In this program the SR is the lead on each and every transaction, inclusive of contracting. Acumera services as the RS supplier of both products and ongoing professional services. The SR only gets one bill from Acumera, regardless of the number of clients the SR serves with Acumera’s solutions.
In this program the SR typically performs all Level 1 support, with Acumera providing Levels 2 & 3. If needed, Acumera has the ability to custom brand or white label products and artifacts to better support the SR’s branding strategies.
Annual performance quotas are required for this program, as well as regular participation in Acumera’s product training curricula.
If you have an interest in learning more about this partnership program, please Contact Us to learn more about program requirements and our SR volume discount schedule.
“The convenience store business has changed so much since my family opened the first Pic-n-Pac store in 1964. 50 years and 15 locations later, we’re thankful to have a true partner like Acumera on our side to help us navigate the dynamic security and technology challenges facing the industry today.” – Phil Wuest, Director of Operations, Pic-n-Pac Convenience Stores
Acumera, is PDI’s preferred network provider. PDI works closely with Acumera to provide its customs the most secure managed network connectivity for the best Return on Investment (ROI). PDI also depends on Acumera for its remote site to datacenter Virtual Private Network (VPN) security.
Acumera also has partnered with PDI to roll out its PDI Wifi support. This App allows merchants to use PDI’s handheld in-store scanners and communicate securely to back-office systems in real-time. Previously, scanned data was only updated to back-office systems once a handheld scanner was returned to its cradle, in a batch fashion. With this new innovation, information is much more timely and secure.
Valero partnered with Acumera for its expertise in secure, reliable, compliant connectivity for payment card processing. Acumera’s Smart Connect processor connections service provides a secure connection, remote visibility, and backup connectivity for processing payments.
Acumera’s Intelligent processor control Apps are custom tailored for vendor specific payment card processors, ensuring seamless connectivity, reliability, and performance. Acumera’s solution for Valero integrates with all Valero approved Point-of-Sale (POS) systems.
This service also features the option of Dual WAN Failover for backup, in the event a primary circuit was unavailable. In addition, Acumera provides external vulnerability scans for enhanced cyber security.
Acumera provides Wayne with its managed network services and security expertise in support of Wayne’s NAMOS point-of-sale (POS) and Fusion systems. NAMOS is a product of Wayne’s alignment with retail expert Diebold Nixdorf.
Wayne selected Acumera for this key network infrastructure role based upon Acumera’s proven expertise in building and managing complex C-Store networks. In this case, Acumera will be providing PCI-DSS compliant secure remote access for NAMOS POS deployments, as well as supporting Wayne and its end-customers’ PCI compliance and network integration needs.
Acumera integrates Wayne and customer IT systems into a unified managed environment. This integration enables Wayne to effectively and efficiently support its NAMOS POS and Fusion systems, along with major oil brands’ payment systems. Acumera’s AcuVigil™ dashboard gives Wayne’s service group complete visibility tools for install and ongoing remote support.
If you are looking for the right secure networking partner to support your remote systems, contact Acumera today.