Whitepapers

  • Taking proactive cybersecurity measures is one of the most important tactics in combatting hackers and cybercriminals. This whitepaper breaks down a few cybersecurity best practices for convenience store retailers to help protect against breaches. Read More    ...

  • Even large, highly sophisticated retailers have proven vulnerable to breaches associated with connecting devices to the Internet of Things. This white paper outlines network security best practices, and shows how convenience stores can give vendors access to the data they need AND reap the benefits of being connected to the Internet of Things, without sacrificing customer information....

  • As C-store companies reap the benefits of automation as a way of improving the customer experience, lowering operational costs and increasing store revenue, network uptime becomes as vital as electricity for store operations. The Improving Network Uptime paper reviews important facts & considerations for multi-site convenience store companies to deal with challenges being faced today and issues that will be very hot next year....

  • Great staff is the main entry point for happy customers along with a baseline of revenue from store operations, which most stores already have. The next step is adjusting the way the team works to make sure in-store equipment and services are available any time a customer needs them to increase spending and return visits. This paper examines the traditional model of store support along with Proactive Support Methodology so you can decide what is best for your company or have enough information to start an internal discussion about it. ...

  • Network design, maintenance, monitoring, and security are all important considerations retailers must take into account before deploying free customer Wi-Fi programs in their stores.This paper will outline the technical opportunities and challenges associated with Wi-Fi networks, and examine the different options available to C-Store operators....

  • A good network configuration gives the headquarters visibility of key networked services like ATM, Western Union, DVRs, and others. The right set-up will allow the corporate IT staff, along with operations and maintenance teams, to see an outage before the store employees even notice. This paper will review how network automation can support in-store employees, other staffers, and management, so they can focus on customers and top-line business growth....

  • Choosing the right access technology can play a key role in delivering a reliable and cost effective high-speed connection to mission critical operational systems such as credit card networks, customer loyalty programs, and employee training. This paper explores the most common types of high-speed connectivity and what companies should consider when choosing the best technology for them....

  • With threats coming from an increasing variety of sources, protecting your data has never been more essential. This paper outlines the process of creating a multi-faceted approach to information protection....

  • The steady migration to PDI/Enterprise has increased the importance and value of a reliable WAN with a minimum need for internal IT support. This white paper, based on a technology interview with PDI, presents some of the key technical and operation advantages and benefits of running PDI/Enterprise software over a wide area network (WAN) managed by Acumera....

  • There is a cost to adding Wi-fi to any organization, both hard dollars and staff time, so it is critical to start the process with the business considerations or return on investment review. This paper was created to speed those discussions with references to consumer data, competitive issues and store caveats....