Acumera provides security and network management services, tools, and applications. We give multi-site retailers high-speed connectivity, strong security, and unmatched visibility to support IT, business intelligence, operations management, and the bottom line.
Based in Austin, Texas, Acumera was founded in 2002 by the pioneers of broadband Internet access for business travelers. After successfully launching Wayport (now ATT Wi-Fi Services) — the leading supplier of Ethernet connections in hotel rooms and the leading supplier of for-fee 802.11 “hotspot” wireless access to the public — Dirk Heinen and Brett Stewart wanted to bring the benefits of secure, reliable connectivity to retailers.
Today, Acumera is a leader in managed security, network visibility, and automation services for the payment systems and operations of multi-site retail businesses. By using Acumera’s services, remote visibility dashboard, robust data security, and simplified compliance services, our customers can focus on growing their businesses. Acumera is a trusted network partner for thousands of networks.
Chief Executive Officer Dirk Heinen teamed with his colleague Brett Stewart to form Acumera in 2002 after the two successfully led the deployment and management of wired and wireless Internet access service for hotels and meeting rooms as co-founders of Wayport (now ATT Wi-Fi Services).
Dirk HeinenChief Executive Officer
Dirk delivers executive management for Acumera’s team, providing managed network security and automation services for the payment systems and operations of multi-site businesses. Before founding Acumera, Dirk served as vice president of operations at Wayport and senior vice president of operations for Multimedia Games.
Brett StewartChief Technology Officer
As Chief Technology Officer at Acumera, Brett oversees the installation
and operation of secure, PCI DSS-Compliant networks to thousands
of retail locations of Acumera customers. He has been awarded more
than 80 patents relating to communications semiconductors, WiFi,
and network security. Before founding Acumera, Brett was Founder
and Chief Executive Officer at Wayport (provider of WiFi to McDonald’s
and Starbucks locations worldwide) and Director of Business Development
for Advanced Micro Devices, Inc. (a global semiconductor company).
DeWayne ManganSr. Director, Infrastructure & Client Support
DeWayne helps Acumera deliver the Advocate Champion Defender support promise by leading the Infrastructure & Client Support teams. His decades of experience in customer support, telecommunications, and enterprise networking help these teams deliver reliable services and support experiences where the customer always comes first. Prior to joining Acumera, DeWayne held or created practically every role within the Information Technology department during a lengthy career at Concordia University Texas.
Gilly HarrisDirector of Marketing
Gilly leads Acumera’s marketing strategy. She is focused on product marketing, inbound and outbound demand generation, and building a robust content marketing program for Acumera. Before joining Acumera, Gilly ran marketing for a SaaS-based healthcare IT company and a mobile payments platform company. She’s been a B2B technology marketer her entire career, holding marketing roles at Gemalto, Schlumberger, Nortel, and Alcatel-Lucent.
For general information about products, services, solutions and licenses, contact our Sales Department during business hours.
NOC Support 24/7
For technical support for existing customers, contact our Network Operations Center (NOC) 24/7/365.
Our mission is to remove the complexities of managing multi-site retail locations to make our clients’ job easier and their networks more secure. We do this through a strong culture of service and support, and our powerful cloud-managed platform.