PCI Compliant Remote Access for POS, ATG and DVR Devices

AcuLink™ Remote Access Service

Simple and Secure Remote Access Connections

Acumera developed AcuLink™ Remote Access Service, using Secure Access Service Edge (SASE) concepts, to provide merchants and support technicians with PCI compliant remote access to insecure devices like ATGs and DVRs, as well as more sensitive endpoints, like the point-of-sale (POS).

The AcuLink family of apps, available via Acumera’s PCI DSS compliant AcuVigil™ platform, enables:

Simple, one-click activation of remote sessions
Pre-defined, automatic disconnection of remote sessions
Authenticated, logged and secured ephemeral connections
Compliance with PCI DSS remote access requirements 12.3.8 and 12.3.9
Remote access of POS to accelerate service and reduce technician travel and expense
Compliant remote access to legacy devices like DVRs and ATGs

AcuLink Remote Access Service supports PCI DSS 3.2 requirements, including 1, 2, 4, 6, 8, 10, 11 and 12.

AcuLink Apps Available

AcuLink Endpoint App: Enables staff and third-party technicians to securely and remotely connect to POS, ATG, DVR and other inherently insecure devices

AcuLink Remote Commander App: Allows secure, PCI compliant connections between the Verifone Commander POS and the Verifone support infrastructure

AcuLink Remote Passport App: Allows secure, PCI compliant connections between the Gilbarco Passport POS and the Gilbarco technical support center

AcuLink Remote Prisma App: Allows secure, PCI compliant connections between the Artisoft Prisma POS and the Artisoft technical support center

AcuLink Remote Thrive App: Enables AcuVigil users with appropriate permissions to securely and remotely access the Granbury Thrive POS system

Download Additional Content

Product Sheet: AcuLink Endpoint Connection Service

Product Sheet: The AcuVigil Dashboard

AcuLink Remote Access Features

One-Click Activation of Remote Sessions

Automatic Disconnect After a Period of Inactivity

Easy, One-Click Extension of Remote Sessions

PCS DSS Requirements 12.3.8 and 12.3.9 Compliant

Visibility Dashboard to Manage Your Entire Network

24x7x365 Technical Support and Network Monitoring

Secure Remote Access Connect to the leading point-of-sale systems

Acumera gives you simple, secure, and PCI compliant connectivity for remote support for Gilbarco Passport®, Verifone Commander®, and Wayne NAMOS®.

DEMO AcuLink Remote Access Service

Connect quickly and easily to the Verifone support Infrastructure with simple one-click activation and deactivation of remote sessions. Automatic disconnect protects your Verifone Commander and keeps your remote sessions PCI DSS compliant.

We’re a Verifone-certified Managed Network Service Provider (MNSP).

DOWNLOAD Verifone MNSP Program Information

Initiate remote access directly from your Gilbarco Passport or the AcuVigil Dashboard. Gilbarco customers get high-speed and reliable connectivity for POS support and updates.