Simple and Secure Remote Access Connections

Acumera developed AcuLink™ Services, using Secure Access Service Edge (SASE) concepts, to provide merchants and support technicians with PCI compliant remote access to insecure devices like ATGs and DVRs, as well as more sensitive endpoints, like the point-of-sale (POS).

AcuLink Services, available via Acumera’s PCI DSS compliant AcuVigil™ platform, enable:

  • Simple, one-click activation of remote sessions
  • Pre-defined, automatic disconnection of remote sessions
  • Authenticated, logged and secured ephemeral connections
  • Compliance with PCI DSS remote access requirements 12.3.8 and 12.3.9
  • Remote access of POS to accelerate service and reduce technician travel and expense
  • Compliant remote access to legacy devices like DVRs and ATGs

AcuLink Services support PCI DSS 3.2 requirements, including 1, 2, 4, 6, 8, 10, 11 and 12.

AcuLink Services Available

AcuLink Remote Access Service: Enables staff and third-party technicians to securely and remotely connect to POS, ATG, DVR and other inherently insecure devices

AcuLink Verifone Remote Commander Access Service: Allows secure, PCI compliant connections between the Verifone Commander POS and the Verifone support infrastructure

AcuLink Gilbarco Remote Passport Access Service: Allows secure, PCI compliant connections between the Gilbarco Passport POS and the Gilbarco technical support center

AcuLink Artisoft Remote Prisma Acess Service: Allows secure, PCI compliant connections between the Artisoft Prisma POS and the Artisoft technical support center

AcuLink Granbury Remote Thrive Acess Service: Enables AcuVigil users with appropriate permissions to securely and remotely access the Granbury Thrive POS system

Connect to the leading point-of-sale systems

Acumera gives you simple, secure, and PCI compliant connectivity for remote support for Gilbarco Passport®, Verifone Commander®, and Artisoft Prisma.

Connect quickly and easily to the Verifone support Infrastructure with simple one-click activation and deactivation of remote sessions. Automatic disconnect protects your Verifone Commander and keeps your remote sessions PCI DSS compliant.

We’re a Verifone-certified Managed Network Service Provider (MNSP).

Initiate remote access directly from your Gilbarco Passport or the AcuVigil Dashboard. Gilbarco customers get high-speed and reliable connectivity for POS support and updates.

AcuLink Services Features

One-Click Activation of Remote SessionsOne-Click Activation of Remote SessionsAutomatic Disconnect After a Period of InactivityAutomatic Disconnect After a Period of Inactivity
Easy, One-Click Extension of Remote SessionsEasy, One-Click Extension of Remote SessionsPCI DSS Requirements 12.3.8 and 12.3.9 CompliantPCI DSS Requirements 12.3.8 and 12.3.9 Compliant
Visibility Dashboard to Manage Your Entire NetworkVisibility Dashboard to Manage Your Entire Network24x7x365 Technical Support and Network Monitoring24x7x365 Technical Support and Network Monitoring