Why our clients love The AcuVigil Dashboard
Proactive Monitoring
Get a color-coded view of your entire network from a single screen. Quickly determine network status at every location. Resolve issues before they impact your business.
Ticket System
Generate support tickets for issues, updates, and escalations. Our NOC’s response and resolution times exceed industry averages.
High-Speed Remote Access
Only Acumera enables PCI-compliant high-speed remote access to your POS for help desk support. Auto VPN provides high-speed access to business-critical systems and devices.
Reporting
Get network and Merchant Gateway status reports, as well as IoT device history, broadband status, and custom reports to align with your business needs (i.e., fuel tank gauges, food temperature gauges).
User Management
Manage user permissions and create site groups to assign to staff for monitoring specific locations.
Alerts
Set email and text alerts for WAN-Failover, broadband status, and additional alerts to align with your monitoring requirements.
Dashboard Permissions
Only Acumera enables monitoring and troubleshooting permissions for ASCs/VASCs, help desks, or other approved third parties.
“The reason I love Acumera, besides the savings, is that I can see and control what devices are on the network at any location.”
Director of IT Jacksons Food Stores