Why our clients love The AcuVigil Dashboard
Proactive Monitoring
Get a color-coded view of your entire network from a single screen. Quickly determine network status at every location. Resolve issues before they impact your business.
Ticket System
Generate support tickets for issues, updates, and escalations. Our NOC’s response and resolution times exceed industry averages.
High-Speed Remote Access
Only Acumera enables PCI-compliant high-speed remote access to your POS for help desk support. Auto VPN provides high-speed access to business-critical systems and devices.
Reporting
Get network and Merchant Gateway status reports, as well as IoT device history, broadband status, and custom reports to align with your business needs (i.e., fuel tank gauges, food temperature gauges).
User Management
Manage user permissions and create site groups to assign to staff for monitoring specific locations.
Alerts
Set email and text alerts for WAN-Failover, broadband status, and additional alerts to align with your monitoring requirements.
Dashboard Permissions
Only Acumera enables monitoring and troubleshooting permissions for ASCs/VASCs, help desks, or other approved third parties.
Millennial Optimized
Millennials are your fastest growing customer segment. They expect a connected experience wherever they are. Does your network support their expectations? Adding WAN Failover to your network keeps your payments flowing and your customers happy. Read our white paper to explore your WAN Failover options.
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Pic-n-Pac Stores
Pic-n-Pac Stores. Network security and management adds complexity to day-to-day operations. Here’s how one retail business with 16 locations is staying ahead of the game.
Read Case Study“The reason I love Acumera, besides the savings, is that I can see and control what devices are on the network at any location.”
Director of IT Jacksons Food Stores